Flight Cancellation Help: Understand Your Refund Before You Cancel
Who cancelled, which fare you hold and when you act all shape the outcome. Learn where you stand before you cancel. Call 1-855-365-0395 to talk through your own situation.
Need help with your reservation?
Call to talk through your booking, your options and the next step.
Call 1-855-365-0395Independent travel assistance line. Not an airline phone number.
Who cancelled matters most
| Situation | What usually applies |
|---|---|
| The airline cancels your flight | U.S. rules generally entitle you to a refund if you decline the alternative offered. |
| The airline significantly changes your flight | A refund may apply; the DOT defines significant change. |
| You cancel within 24 hours of booking | Often free for direct bookings made at least seven days before departure. |
| You cancel later by choice | Depends on fare: credit, refund or little. |
Before you cancel
- Find your booking code and fare name.
- Check where you bought the ticket.
- Ask whether you would receive a refund, a credit or nothing.
- Get the outcome in writing before you confirm.
Read the full cancellation guide, refund and credit guide and credit restrictions.
Ready to sort this out?
Call the travel assistance line and have your confirmation code and travel dates ready.
Call 1-855-365-0395Independent travel assistance line. Not an airline phone number.
Independent information service. VerdictSpot Travel Help is not an airline and is not affiliated with, endorsed by or sponsored by any airline. Airline names are trademarks of their owners and are used only to describe the topics covered. Airline rules change often; confirm current terms for your own ticket. You can also manage many bookings yourself on the airline’s own website or app. If you call, ask the agent to explain any service fee before you agree to anything.